Configure Appointment Details

Appointments System

Appointments for both doctors and nurses can be made by telephoning 01620 825051 between 08:00 and 18:00. Initial appointment with doctors will be by telephone. They may then invite you in for a face to face appointment.

For non-urgent appointments you will be offered a choice of day and doctor. Time is set aside every day for urgent telephone appointments. If you have an urgent medical problem we will make every effort to offer you an appointment that day with one of the doctors.

Extended Hours

We offer telephone consultations after 17:30 three days per week. Please ask reception for more information.

appointment

Children & Young People

We do not normally see unaccompanied children (under 14 years). 

NHS NearMe Video Consultations

If you are discussing an issue with a GP, they may ask you to connect to them via a video link. In this situation, please do the following:

  • If you are on your smartphone, tablet or computer (provided it has a camera), click on the Red "Connect to NHS Near Me" text below. Alternatively, type in the URL  https://nhsattend.vc/76071 in the browser on your device.
  • On the next screen, click on the “Start video call” button
  • Then, enter your personal details (name, date of birth, phone number), tick the “I accept” box and click on “Continue”
  • On the next screen, click on the “Start Call” button
  • You will then be transferred through to the GP, who will be able to accept your call and then you can communicate by video link. Note it may take a minute or two for the GP to accept your call.

Video consultations are only available by prior arrangement with a GP. Please do not try and contact us by this video link unless you have arranged the call with a GP in advance.

Patient Information Leaflet

Connect to NHS Near Me

Clinician Availability

Doctors

Each doctor’s surgery times may vary according to the availability of doctors and annual leave requirements. You should therefore check with reception for a suitable appointment.  

Usually doctors are available for telephone appointments as follows:

  • Dr Richard Smith is available Tuesday, Wednesday, Thursday and Friday
  • Dr Rosie Morrison is available Monday (all day), Tuesday, Wednesday, Thursday and Friday (morning only)
  • Dr Laura Wilson is available Monday, Tuesday, and Friday
  • Dr Catriona West is available Monday, Wednesday, Thursday and alternate Friday  
  • Dr Lucy Knox (GPST3) appointments are variable

Practice Nurses

  • Louise McIntyre is available Monday, Wednesday, Thursday pm and Friday am.

 Healthcare Assistant

  • Caroline Henderson (Phlebotomy) is available Monday to Friday mornings.
  • Carol McLoughlin (Phlebotomy) is available Monday to Friday mornings.

Treatment Room Nurse

  • Yvonne Burt is available Monday to Wednesday.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00. Home visits are dealt with by a duty doctor and we cannot offer a choice of doctor.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from our practice list.

Training Practice

We are a training practice supervising doctors in training. These doctors are attached to the practice on a yearly basis.

They are fully qualified doctors who have several years experience of working as hospital doctors and are attached to the practice for training in general practice medicine.

On occassion the practice may ask if your consultation can be video recorded for training purposes.  This will not be undertaken without your consent and no intimate examination will be recorded. You may ask for the camera to be switched off at any time.